Here at Pacific Rim Wholesale we strive for superior customer service. That is why we offer a 100% money back guarantee. All wholesale orders on small lots and wholesale 3 pack items have 2 business days after receipt of delivery to notify us of any returns. All returns must have origional tags attached, be in the origional shipping condition and not have been worn or washed. The origional sales receipt must accompany the returned item(s). We are not responsible for lost, uninsured or unregistered mail. All refunds will be issued in the same method as payment upon receiving the return.

Please email us for complete instructions for processing a return prior to shipping merchandise back.  Packages that are sent to us without the correct paperwork will be returned to you.

Any customs and or duty/import fees are the customers responsibility and are not refunded if an order is returned. Customers are responsible for following all import regulations for their particular country.

You can email us any inquiries at pacificrimwholesale@shaw.ca.